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REGO 12V 400Ah Lithium Iron Phosphate Battery FAQ

What are the battery's greatest advantages?
 
The advantages of this battery include but are not limited to More Power, Less Installation Footprint, Advanced BMS, Ensure Unprecedented Reliability and Safety, Intelligent Self-Heating Function, More Stable Performance, Specially Design for Mobility Applications, Guaranteed Quality, Certified Performance, and Plug and Play Function.
What is the cycle life of this battery?
 
Cycle Life (0.5C,25℃): 3800 Cycles at 80% DOD
To ensure the battery cycle life, what is the recommended depth of discharge (DOD)not to exceed?
 
Do not exceed 80%
What is the grade and type of cell inside this battery?
 
The internal cells of this battery are soft pack cells, which is class A cell.
What is the installation requirements for the battery?
 
  • The battery installation environment is clean, cool, and well-ventilated.
  • Avoid restricting airflow by tightly packing batteries together. Allow at least 0.5 inches (12.7 mm) of space between the batteries for efficient heat dissipation and minimal battery temperature variations.
  • Safe operation requires environment temperatures between -4°F (-20°C) - 122°F (50°C). The recommended operating environment temperature range is 59°F (15°C) - 86°F (30°C).
  • At the same time, place the battery upright or horizontally on the long side, not stacked or upside down.
Can I connect the batteries in series or in parallel?
 
The battery can only be connected in parallel, the recommended maximum number of parallel connections is 8;At the same time ,it is also recommended to connect the batteries in parallel via the Combiner Box (sold separately) for plug and play.
What is the IP protection rating of the battery?
 
IP65
Can the battery communicate with the DC Home APP?
 
Yes, the battery has a built-in Bluetooth module and the battery can communicate with DC Home via Bluetooth.
Can I use this battery with other brands of batteries in parallel?
 
No. The batteries connected in parallel that need to be the same brand, same type, same voltage and same capacity.
What is the rated energy, specific energy, and energy density of this battery?
 
The rated energy of the battery is 5120Wh; specific energy: 100.4Wh/Kg; energy density: 127.5Wh/L.
Does the battery automatically go into Self mode when it is not used for a long time?
 
No, you need to press the battery's Power Button manually for the battery to enter self mode.
How can I identify the battery status by the battery indicator?
 
  • The Battery Status Indicator remains off when the battery is operating properly.
  • The Battery Status Indicator lights up/flashes yellow when the battery is in the warning mode.
  • The Battery Status Indicator lights up/flashes red when the battery is in the protection mode.
  • The Battery Status Indicator and Heater Status Indicator flash red simultaneously when the battery is in the permanent failure mode.
What is the logic of how this battery self-heating function works?
 
First of all, the battery self-heating function consumes power from the external charging device and does not consume the battery's own power.
  • When the battery temperature drops below 41°F (5°C)~-4°F (-20°C), and the charge current is stable and greater than 15A, the heater starts operating automatically, and the Heater Status Indicator lights up green.
  • When the battery temperature drops below 41°F (5°C)~-4°F (-20°C), but the charge current is unstable or less than 15A, or the heater malfunctions, the heater is unable to operate properly, and the Heater Status Indicator lights up red.
  • When the battery temperature rises above 50°F (10°C), or the charge current ceases, the heater stops operating automatically and the Heater Status Indicator goes out.
How do I store the battery?
 
Please follow the tips below to ensure that the battery emerges from storage in a good condition:
  • Charge the battery to 50%.
  • Disconnect the battery from the system.
  • Turn the battery off with the Power Button.
  • Store the battery in a well-ventilated, dry, clean area with temperatures between -4°F (-20°C) - 113°F (45°C).
  • Handle the battery carefully to avoid sharp impacts or extreme pressure on the battery housing.
  • Charge the battery at least once every 3 months to prevent it from overdischarge.
  • Fully charge the battery when it is taken out of storage.