Making Your Purchase Easier

Solar power systems are a big purchase, and we understand that you need to do as much research as possible before handing over any money. That’s why Renogy is committed to making your purchase as easy as possible. Below we’ll detail the steps you need to take to ensure that you’re buying exactly what you need. Whether you’re looking to put together a solar farm or just power a radio, we’ve got you covered:

The first step is perhaps the most obvious: determine whether you need an on-grid or off-grid power system. Doing so will give you a great foundation to move forward in the purchasing process. Off-grid power systems are those that are independent of a large-scale power grid; think emergency power outages or remote camping. On-grid power systems are those that are tied to a large-scale power grid; think residential or commercial power systems. To answer some of your more basic questions, Renogy has put together a solar basics page, full of general information regarding solar power systems. Once you’ve decided what kind of system you’ll need, you can begin to look at the different panels available.

If you determine that you are looking for an off-grid system, you’ll likely be going with panels that are 100W or less (unless, of course, you’re installing panels on a shed or garage). On-grid projects typically require panels that are at least 200W or more. Regardless of the type of system you’ll be installing, you can take advantage of a free solar system sizing calculator the Renogy Solar Power Calculator. Thereafter, you can shop around and compare prices to determine what fits both your budget and power needs. Along with the system-sizing calculator, Renogy.com also has a solar gauge calculator, as well as a battery interconnect calculator.

If you’re still having questions about what you need for your system, the Renogy technical support staff is standing by. Our technical support staff consists of engineers and other highly trained individuals that have answered hundreds of questions from customers just like you. Don’t like to talk on the phone? No problem! If you visit Renogy.com, you can chat immediately with our support staff via instant message or via email. They can walk you through and make recommendations on what you need to complete your system. Our tech support staff has also put together a comprehensive Q&A guide for after service inquiries. Renogy also carries several pre-designed on-grid and off-grid kits, which contain all of the components you need to install a new system.

If you’re installing an on-grid system, we highly encourage you to hire an installation professional. This will ensure that your roof with not suffer costly or irreparable damage. Using a professional’s services also lessens the chance of physical injury or product damage, which can void the warranty. If you are instead planning on installing an off-grid system on an RV, we also recommend hiring an RV service center to complete the installation. Much like installing an on-grid system on a residence, there is room for costly error. Start pricing installation professionals early on to ensure that you get the best deal.

The last step comes down to making the final purchase. Our sales team can review your order to make sure you have everything you need, as well as recommend additional upgrade options. Every day we offer discounted “open box” products that have been returned but are still in working condition. These are popular with our budget conscious customers. If you sign up for our email list, we periodically send out coupon codes and remind you of upcoming sales, which can also ensure that you get the best bang for your buck. If you’ve been keeping up with us lately, you’d have also heard the news that we have “partnered” with a bank to provide financing for store purchases (subject to credit approval).

In sum, we’re trying to make this big purchase as easy and enjoyable as possible. Since opening the online store back in 2012, we’ve come a long way. Please feel free to provide us with comments and suggestions to make your experience more enjoyable. Happy shopping!